Customer Support AI Agents For Better Customer Experiences
Halo deploys AI agents that resolve support tickets, guide users through your product, and create bug reports - all while learning from every interaction to deliver faster, smarter support that scales without scaling headcount.
halo AI agentI can see you're on the Settings → Integrations page. Let me highlight the API key section for you.
I noticed the docs are missing this step. I've created a bug ticket for the team.
LIN-2847 createdKB updatedYour API key has been generated. I've also notified your team in Slack about the docs issue.
#eng-support notifiedUser Health
Healthy
Active daily
Company Health
At Risk
3 open tickets
User
Jane Doe
jane@acmecorp.com
Company
Live Context
Connected Systems
LinearSlack
HubSpot
Intercom
StripeTickets resolved autonomously
Faster first response
Always-on AI coverage
Gets smarter every day
How It Works
From setup to autonomous
in five steps
Deploy your AI agent in minutes. It learns from your data, solves customer problems, and gets smarter with every interaction.
Data ingestionSupport emails
Documentation
Call recordings
Internal notes & CRM
A chat widget that sees
what your users see
More than a chatbot. Halo's widget understands your product's UI, navigates users to the right page, highlights the exact button to click, and creates bug tickets - all in real time.
Page-Aware Context
Knows exactly which page and UI state your user is viewing in real time.
Smart Navigation
Navigates users directly to the right page or setting - no searching required.
Visual UI Guidance
Highlights buttons, toggles, and elements so users see exactly where to click.
Auto Bug Tickets
Detects issues and files detailed tickets in Linear with full session context.
Live Agent Handoff
Seamless transition to human support with full conversation history.
Your entire business
in one conversation
Founders, execs, sales, CS, and product teams can ask anything about their business and get instant, data-backed answers. Every connected system becomes a queryable knowledge layer.
Natural Language Queries
Ask anything in plain English across every connected system. No SQL, no dashboards - just answers.
Customer Health Signals
Instantly surface at-risk accounts, churn indicators, expansion opportunities, and engagement trends.
Ticket & Trend Analysis
Spot patterns in support volume, recurring issues, resolution times, and seasonal trends automatically.
Product Adoption Insights
See which features drive engagement, where users get stuck, and what to build next.
Revenue Intelligence
Churn prediction, expansion signals, and revenue impact from support interactions.
Anomaly Detection
Get alerted when something unusual happens - spike in tickets, drop in CSAT, or new recurring issue.
Based on 47 closed accounts this month:
- 1.Webhook reliability - 18 accounts cited integration failures
- 2.Onboarding friction - time-to-value up 40% vs. Q3
- 3.Missing CRM sync - 9 enterprise accounts needed Salesforce
StripeLinearIntercomHubSpot3 accounts flagged as high churn risk based on declining usage, open tickets, and failed payment retries.
| Account | MRR | Risk |
|---|---|---|
| Acme Corp | $4,200 | Critical |
| TechFlow | $1,800 | Critical |
| DataSync | $3,100 | High |
Connects to everything.
Learns from everything.
The more systems you connect, the smarter Halo gets. Every integration feeds the AI with real operational data - not just static docs.
Compounding Intelligence
Every system you connect
makes Halo smarter
Traditional tools train on static documentation. Halo ingests live data from your entire stack and continuously learns from real interactions.
Ingest
Halo learns from your documentation, every conversation, and every platform in your tech stack - Slack, Intercom, Stripe, Linear, CRM, and more.
Learn
Unlike tools that only train on static docs, Halo synthesizes live context across your entire stack. Every interaction makes it sharper.
Improve
Compounding intelligence. The more systems you connect, the smarter it gets. Day 1 is the worst it will ever be.
Compounding Intelligence
Gets smarter after every interaction.
Every conversation, email, internal note, and call recording makes Halo's AI sharper. Your data compounds into intelligence that no static knowledge base can match.
Zendesk, Freshdesk
Static knowledge bases that only know what you manually upload. Every new conversation is a blank slate for the AI.
- Manual KB updates
- No learning from conversations
- Context resets every ticket
Chatbase, Intercom Fin
Trained once on your docs, then frozen. No awareness of live conversations, internal notes, or how your team actually resolves issues.
- One-time doc training
- No live data ingestion
- Can’t learn from resolutions
Halo AI
Every conversation, email, internal note, and call recording feeds back into the AI - building compounding intelligence that gets sharper with every interaction.
- Learns from every conversation
- Ingests emails, notes & calls
- Human resolutions train the AI
- Context carries across tickets
- Knowledge base auto-updates
- Smarter every single day