A Knowledge Base That
Gets Smarter on Its Own
Build a branded help center with full control over styling and SEO. AI agents migrate your existing docs, detect knowledge gaps after every resolved conversation, and keep your articles accurate automatically.
How can we help?
Getting Started
12 articles
Integrations
8 articles
Billing & Plans
6 articles
API Reference
15 articles
AI Agents
9 articles
Troubleshooting
11 articles
AI Improvement Suggestion
Based on 4 resolved tickets about webhook retry logic, a new article “Configuring Webhook Retries” has been drafted and is ready for review.
Build Your Help Center
Everything you need to build
a world-class knowledge base
A fully customizable help center with the tools to create, organize, and optimize your documentation — no engineering required.
Full Brand Customization
Custom colors, fonts, logos, and layouts. Your help center looks like an extension of your product — not a third-party widget.
Built-in SEO Controls
Meta titles, descriptions, canonical URLs, Open Graph tags, and structured data on every article. Your docs rank on Google out of the box.
Custom Domain
Host your help center on your own domain or subdomain. Full SSL, fast CDN delivery, and seamless brand experience.
Categories & Collections
Organize articles into nested categories and collections. Build a clear information architecture that helps users find answers fast.
Rich Content Editor
Write with a block-based editor that supports code blocks, images, videos, callouts, and embeds. Format docs the way your team needs.
Article Analytics
Track which articles are read most, where users drop off, and which searches return no results. Data-driven documentation.
Full Control
Your brand. Your SEO.
Complete control.
Every aspect of your help center is customizable — from how it looks to how it ranks. No compromises.
Styling Controls
- Custom brand colors & fonts
- Logo & favicon
- Custom CSS overrides
- Layout templates
- Custom navigation
- Dark mode support
- Mobile-responsive design
- Custom domain & SSL
SEO Controls
- Meta titles & descriptions
- Custom canonical URLs
- Open Graph & Twitter cards
- JSON-LD structured data
- XML sitemap generation
- Clean, crawlable URLs
- Image alt text management
- Heading hierarchy enforcement
Migrate your entire
help center with AI
Point Halo at your existing docs — Zendesk, Intercom, Notion, Confluence, or any public URL. AI agents crawl, restructure, and import everything into your new help center in minutes.
No manual copy-pasting. No broken formatting. No lost articles. The AI handles categorization, internal link updates, and content cleanup automatically.
Connect your existing help center
Point Halo at your current docs — Zendesk, Intercom, Notion, Confluence, or any public URL. The AI agent crawls and maps your entire knowledge base.
AI restructures and imports
The agent organizes articles into categories, fixes formatting, updates internal links, and imports everything into your new Halo help center.
Review and publish
Review the migrated content, make any adjustments, and publish. Your new help center is live with full SEO and brand styling from day one.
Docs that improve themselves
after every conversation
Every resolved conversation is a signal. When your AI agent solves a problem that isn't documented, Halo detects the gap and drafts a new article. When products change, it updates affected docs. Your knowledge base gets better without your team lifting a finger.
Ticket Resolved
AI resolves a customer question using product context, past conversations, and connected systems.
Gap Detected
Halo checks if the resolution is covered in your docs. Missing or outdated content is flagged.
Article Drafted
A new article is drafted or an existing one updated. Your team reviews and approves.
Gap Detection
After every resolved conversation, Halo checks if the resolution is covered in your docs. If there's a gap — a missing article, outdated step, or incomplete guide — it flags it immediately.
Auto-Draft New Articles
When the AI identifies a knowledge gap, it drafts a new article using the resolution context, conversation history, and existing documentation as source material.
Update Outdated Content
When product changes or knowledge training updates happen, the AI identifies affected articles and suggests updates — keeping your docs accurate without manual audits.
Confidence Scoring
Every article gets a confidence score based on how often it successfully resolves tickets. Low-confidence articles are flagged for review or improvement.
Resolution-to-Doc Pipeline
Human agent resolutions are automatically analyzed for documentation potential. Recurring solutions become draft articles, creating a self-reinforcing knowledge loop.
Human Review Workflow
AI-drafted and updated articles go through your team's review workflow before publishing. Full control over what goes live — AI does the heavy lifting, humans approve.
Build a help center that
never falls behind
See how Halo's AI-powered help center keeps your documentation accurate, complete, and on-brand — automatically.