Resolve more tickets, with the most accurate AI on the market.
Halo runs on the latest frontier AI models with a learning system that prioritizes the right answer on every reply. One AI brain across chat and voice, page-aware inside your product, ramping up resolution rate week over week.
Try asking
Where do I generate an API key for the webhook integration?
Walk me through SAML SSO setup for our team.
How do I downgrade my plan and keep my data?
What it is
Built for B2B SaaS support, not retrofitted from a helpdesk
Most AI support tools dump every doc into one bucket and hope retrieval finds the right one. Halo has a layered learning system, so policies and rules always win, recent product changes never get overridden by stale docs, and your team can course-correct a live chat in real time.
- Latest frontier models, swapped in as they ship
- Page-aware: highlights buttons and walks through flows
- Chat and voice answered by the same AI
- Layered knowledge so policies always win
Latest models
Halo runs the newest, most accurate AI in production, so customers get answers right the first time.
Page-aware in your product
Halo sees what your users see, highlights the right button, and walks them through multi-step flows.
Knowledge that prioritizes correctly
Guidance, internal docs, and KB are layered so refunds, policies, and product reality always win.
Chat and voice in one brain
Embeddable widget plus voice and phone, all answered by the same AI with full customer context.
What it unlocks
Lower volume,
happier customers
- Up to 80% of tickets resolved on the first reply
- 3x faster first response across chat, voice, email
- Consistent answers across every rep and channel
- Resolution rate that compounds week over week
Connected data
How it works
Live in days,
impact in weeks
Connect your stack
Bring in Linear, Slack, Intercom, Stripe, your help center, call transcripts, and more.
Drop in chat and voice
Embed the chat widget, point your phone numbers at Halo, and the AI agent goes live across every channel.
Watch resolution climb
Halo learns from every interaction and human resolution. Your resolution rate goes up week over week.
Want the full picture?
See the full Customer Support solution and how the learning stack works.
See the most accurate AI on your data
Request a demo and we'll show Halo answering questions from your real docs, tickets, and product.