Pricing
Simple plans. Every seat included.
Pick the plan that fits how your team works. Each one includes Agent credits for the AI work your agents do, and every plan starts with a 7-day free trial, no card required.
Starter
One founder or a very small team.
$79 /month
Billed monthly
1,500 Agent credits a month
- AI support agent and AI sales agent
- Inbox with tickets and conversations together
- Knowledge from docs, URLs and files
- Connect your own support email
- Halo MCP server for your team's AI tools
- Unlimited seats
Pro
A support team running on Halo.
$249 /month
Billed monthly
5,000 Agent credits a month
- Everything in Starter
- Email agent: the AI answers support email
- Ask AI across every conversation and customer
- Workflows and health scores
- Slack agent, Linear and API access
- Voice, in-app messages and UI guidance
- Remove Halo branding from the widget
Business
A company running support and marketing on Halo.
$499 /month
Billed monthly
10,000 Agent credits a month
- Everything in Pro
- Series, Broadcasts and Banners
- Knowledge from HubSpot, Fathom and your integrations
- Context learning from live data
- Event streams
Enterprise
SSO, audit logs, custom roles and permissions, priority support, both add-ons included, a dedicated success manager and solutions engineer, custom integration builds and CRM or warehouse sync. Credits negotiated for your volume.
Add-ons
Available on any plan and switched on from your Billing page. Both are included in Enterprise.
Help Center
$150 /month
A branded help center on a Halo subdomain or your own domain, with articles, collections, design, analytics and migration tools, plus the Help Center agents that answer right on the page.
Learn moreCS Suite
$300 /month
Onboarding, Customers, Issues and Reporting in one place, so renewals, health and onboarding plans sit next to the conversations.
Learn moreQuestions, answered
What are Agent credits?
Agent credits are how AI work is counted. Every AI action in Halo uses credits, from a conversation the support agent handles to a question in Ask AI, and the Billing page in the app shows exactly what your credits went to. Each plan includes a monthly amount; credits reset every month and do not roll over.
What happens when we use all of our credits?
You can raise your monthly credits at any time from the Billing page in fixed tiers, at $50 per 1,000 extra credits. There is also an auto-upgrade switch, off by default, that moves you up a tier the moment you run out and emails you what changed. If you run out and do nothing, your AI agents pause while your team keeps working, and the widget keeps taking messages as tickets.
How does the free trial work?
Every plan starts with a 7-day trial of Pro with 1,000 Agent credits and no card required. Pick a plan before it ends and your agents keep working without a gap.
Are seats really unlimited?
Yes. The inbox, Customers and the MCP server get better with every teammate, so no plan charges per seat.
What do the add-ons include?
The Help Center add-on gives you a branded help center on a Halo subdomain or your own domain, with articles, collections, design, analytics, migration tools and the Help Center agents that answer right on the page. The CS Suite add-on adds Onboarding, Customers, Issues and Reporting. Both are available on any plan and included in Enterprise.
Can we pay annually?
Yes. Annual billing is two months free, and your credits still reset monthly.
Can we change plans later?
Upgrades take effect immediately, prorated to the day. Downgrades and cancellations take effect at the end of your current billing period, and you can undo them until then.
Start your free trial
Seven days of Pro with 1,000 Agent credits. No card required.