Voice-of-customer, without the slog.
Stop re-watching calls and re-reading tickets to do customer research. Ask Halo what customers love, what they call you, what frustrates them, and where the wedges are. Walk into messaging and roadmap meetings with evidence.
Try asking
What do top customers consistently say about Halo on calls?
Where do prospects get confused about pricing?
What words do customers use to describe the Ask AI feature?
What it is
Customer research, on demand
Halo aggregates every call transcript, ticket, NPS response, and CRM note. Ask any question about how customers describe your product, what they love, what they hate, what they ask for, and get an answer in seconds with citations to the exact moments behind each insight.
- Top phrases and stories surfaced from real calls
- Sentiment patterns across tickets and NPS
- Lost-deal wedges from call transcripts
- Citations on every insight back to source
Aggregates every signal
Calls, tickets, NPS, and CRM notes all feed one model so you can ask any question.
Pulls real customer phrasing
Top-used phrases, common stories, and recurring objections retrievable in seconds.
Cited insights
Every answer links to the exact transcript moments and tickets behind it.
Available to every team
Marketing, product, sales, and CS all run VoC research from the same source of truth.
What it unlocks
Customer truth
without the slog
- Hours of call review compressed to a few queries
- Defensible answers backed by citations
- Aligned messaging across marketing, product, and GTM
- Iterate on positioning weekly, not quarterly
Connected data
How it works
Live in days,
impact in weeks
Connect customer data
Halo ingests Zoom, Fathom, Intercom, HubSpot, and any other customer touchpoint.
Ask anything in plain English
Top phrases, sentiment trends, lost-deal wedges, all answerable in seconds.
Aligned messaging across teams
Marketing, product, sales, and CS all run VoC research from the same brain.
Use VoC for marketing copy
Pair this with the Halo MCP to rewrite pages directly from customer voice.
Customer research, in seconds
Request a demo and we'll show Halo answering VoC questions on a sample of your real customer data.