Fix the UX problems, that actually frustrate users.
Halo watches tickets, session logs, support transcripts, and product usage. The drop-offs, rage clicks, and confused users surface before the next quarterly survey, and the Halo MCP lets you fix it from Cursor or Claude Code in the same window.
Try asking
Where are users dropping off during onboarding this month?
Which page has the most support tickets per visit?
What error message is showing up most across customers right now?
What it is
Real-world friction, not a heatmap of guesses
Halo connects every customer signal you already have. Tickets that mention a specific page, transcripts where the user got stuck, error messages reported across customers, product usage events that suggest confusion. Every UX flag is grounded in real user voice.
- Ticket clusters mapped to product surfaces
- Confused-user moments pulled from transcripts
- Error patterns aggregated across customers
- Halo MCP brings it into Cursor and Claude Code
Watches every signal
Tickets, session logs, support transcripts, product usage all blended into one view.
Flags real friction
Drop-offs, recurring questions, and error spikes surfaced automatically with the affected users.
Fix in your editor
Halo MCP brings the same answers into Cursor or Claude Code so you can ship the fix in the same flow.
Cited, not opaque
Every UX flag links back to the tickets, transcripts, and events that drove it.
What it unlocks
UX issues caught
before NPS catches them
- Drop-offs surfaced before quarterly reviews
- Affected user lists ready for support outreach
- Halo MCP makes the fix one query away
- Roadmap and bug fixes anchored in real friction
Connected data
How it works
Live in days,
impact in weeks
Connect product and support
Intercom, Linear, session logs, and product usage all flow into Halo.
Halo flags friction
Drop-offs, recurring questions, and error patterns surfaced automatically.
Fix from the editor
Halo MCP brings the customer signal into Cursor or Claude Code, side by side with the code.
Want the full picture?
See the full Product & Engineering solution and how the Halo MCP works.
Find the friction, ship the fix
Request a demo and we'll wire the Halo MCP into your editor against a sample of your data.