Fix UX issues

Fix the UX problems, that actually frustrate users.

Halo watches tickets, session logs, support transcripts, and product usage. The drop-offs, rage clicks, and confused users surface before the next quarterly survey, and the Halo MCP lets you fix it from Cursor or Claude Code in the same window.

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UX signal
Live across product + support

Where are users dropping off during onboarding this month?

Which page has the most support tickets per visit?

What error message is showing up most across customers right now?

SourcesHubSpotLinearSession logsProduct usage

What it is

Real-world friction, not a heatmap of guesses

Halo connects every customer signal you already have. Tickets that mention a specific page, transcripts where the user got stuck, error messages reported across customers, product usage events that suggest confusion. Every UX flag is grounded in real user voice.

  • Ticket clusters mapped to product surfaces
  • Confused-user moments pulled from transcripts
  • Error patterns aggregated across customers
  • Halo MCP brings it into Cursor and Claude Code

Watches every signal

Tickets, session logs, support transcripts, product usage all blended into one view.

Flags real friction

Drop-offs, recurring questions, and error spikes surfaced automatically with the affected users.

Fix in your editor

Halo MCP brings the same answers into Cursor or Claude Code so you can ship the fix in the same flow.

Cited, not opaque

Every UX flag links back to the tickets, transcripts, and events that drove it.

What it unlocks

UX issues caught before NPS catches them

  • Drop-offs surfaced before quarterly reviews
  • Affected user lists ready for support outreach
  • Halo MCP makes the fix one query away
  • Roadmap and bug fixes anchored in real friction
Connected data
7 sources

Linear

Syncing

Slack

Syncing

HubSpot

Syncing

Stripe

Syncing

Zoom

Syncing

Fathom

Syncing

Product usage

Syncing

How it works

Live in days, impact in weeks

Connect product and support

Step 1 HubSpot, Linear, session logs, and product usage all flow into Halo.

Halo flags friction

Step 2 Drop-offs, recurring questions, and error patterns surfaced automatically.

Fix from the editor

Step 3 Halo MCP brings the customer signal into Cursor or Claude Code, side by side with the code.

Want the full picture?

See the full Product & Engineering solution and how the Halo MCP works.

Product & Engineering

Find the friction, ship the fix

Start free, or request a demo and we'll wire the Halo MCP into your editor against a sample of your data.

Start FreeRequest a Demo